?The new United Club offers customers an improved airport lounge experience,? said Jim Compton, vice chairman and chief revenue officer at United. ?We are investing in our products, on the ground and in the air, to enable our customers to be more comfortable and productive.?
?We are committed to improving the facilities our customers use every day,? said Kate Gebo, vice president of corporate real estate at United. ?In addition to redesigning our lounges, we are installing new jet bridges in Chicago, rebuilding the south concourse in Terminal B in Houston and building new maintenance hangars at Washington Dulles and Newark to improve efficiency and help us better serve our customers.?
As with all United Club lounges, members have access to complimentary snacks, beverages and Wi-Fi. United is spending more than $50 million in 2013 to renovate several of the airline?s 51 United Club locations.
The United Club renovations are in addition to the airline?s more than $550 million investment in fleet-wide onboard improvements, including offering the world?s largest fleet of flat-bed seats, with more than 175 aircraft with 180-degree flat beds in premium cabins once the airline completes the installation in early 2013. United also anticipates launching satellite-based Wi-Fi on international widebody aircraft this month, enabling customers to stay connected while traveling on long-haul overseas routes.
United Airlines. www.united.com
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